Legal & Compliance

Privacy Policy

Krijuna Research and Analytics (KRA) is committed to safeguarding your privacy and ensuring the protection of your information. As the creator of this Privacy Policy, we are dedicated to transparently outlining our practices concerning the collection, use, and disclosure of your personal information. Your continued use of our services signifies your acceptance of the terms outlined herein.

Notification of Modifications

We reserve the right to amend our Terms and Privacy Policy at our discretion without prior notice. Your continued usage of our services indicates your acceptance of any changes made to these terms. It is advised that you review the Terms of Service periodically. Should you disagree with any modifications, kindly discontinue using our website and associated services immediately.

Information Collection

To utilize our website, you are required to register by providing various personal details, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Internet Protocol (IP) address
  • Postal code
  • Age and Gender
  • Preferences and settings
  • Browsing history
  • Financial information
  • Investment details
  • Risk appetite
  • Income and asset details
  • Liability information
  • Permanent Account Number (PAN) and PAN card image
  • Proof of address documents, such as Aadhaar, passport, driving licence or voter ID
  • A photograph or selfie of the account holder, used for identity verification
  • Your account identifier and in-app activity, such as the calls, funds, IPOs and research reports you open or mark as invested
  • Crash and diagnostic logs, which are not linked to your identity

Additionally, we may conduct surveys and gather feedback to improve user experience. Your consent is implied when providing personal information about another person, such as a minor or joint account holder.

KYC and Identity Documents

As a Research Analyst registered with SEBI, we are required to identify every client before providing research services. To meet that obligation we collect and store the following through our website and mobile apps:

  • Your PAN, together with an image of your PAN card
  • A proof of address document
  • A photograph or selfie, used to verify that the documents belong to you

Our mobile apps request access to your camera and photo library for the sole purpose of letting you capture or upload these documents. Access is requested only at the point you choose to upload, and the app does not read your photo library for any other reason.

These documents are held for as long as your account is active and for the retention period required by SEBI thereafter. They are used only for client identification and regulatory record keeping. They are never used for advertising, never sold, and never shared with analytics providers or data brokers. You may request deletion of your account and the associated documents as described in our Account Deletion Instructions, subject to the records we are legally required to retain.

Consent to Contact

By providing your phone number on our website, you consent to receiving communications regarding our products and services, including promotional offers. This overrides registration on the National Do Not Call (DNC) registry in India. You may opt-out of receiving telemarketing calls at any time.

Cookies

We utilize cookies on our website to enhance user experience and provide personalized services. Cookies assist in providing targeted information and are employed regardless of user registration.

Analytics and Advertising Tools

We use third-party tools to understand how our website is used. Specifically, we use Google Analytics 4, operated by Google, and the Meta Pixel, operated by Meta Platforms. These load on every page of this website, including our legal and compliance pages.

These tools collect technical and behavioural information such as the pages you visit, the time and duration of your visit, the links you click, your approximate location derived from your IP address, and your device, browser and operating system. This information is transmitted to and stored by Google and Meta, including on servers outside India.

We do not send your name, mobile number, email address, PAN, KYC documents, payment details or any information about your holdings or transactions to these providers. They receive information about your browsing of this website only.

You can prevent this collection. Most browsers allow you to block or delete cookies through their settings. Google offers a browser add-on that opts you out of Google Analytics across all websites, at https://tools.google.com/dlpage/gaoptout. Meta allows you to control how your activity off its platforms is used, in the settings of your Facebook or Instagram account. Blocking these tools does not affect your ability to use this website or your Krijuna account in any way.

The Krijuna mobile application does not include the Meta Pixel.

External Links

Our website may contain hyperlinks to third-party websites or resources. We do not endorse or control the content on external sites, and we are not liable for any loss or damage resulting from their use. Third-party websites may have their own privacy policies governing data collection and usage.

Use of Information

Your information is utilized for various purposes, including but not limited to:

  • Assessing risk capacity
  • Providing research reports and services
  • Contacting you when necessary
  • Administering accounts and payments
  • Personalizing user experience
  • Sending promotional communications
  • Investigating fraudulent activities

Confidentiality

Information designated as confidential shall not be disclosed without prior consent. Your information is treated as confidential and will not be shared except as outlined in this policy.

Disclosure of Information

We may disclose your personal information to:

  • Companies collaborating to offer additional products or services
  • Affiliates and business partners
  • Law enforcement agencies and government officials
  • Third-party advertisers for marketing purposes

Accessing and Changing Profile

Registered users can review and modify their information. Old information may be retained for dispute resolution and troubleshooting purposes.

Control of Password

Users are responsible for maintaining password confidentiality and preventing unauthorized access. Immediate password change is recommended if compromised.

Other Information Collectors

Third parties may have different privacy policies. Users are encouraged to inquire about privacy practices before disclosing personal information.

Disclaimer

While we strive to protect your privacy, we cannot guarantee absolute confidentiality. Users assume responsibility for their online activities.

Disputes and Jurisdiction

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through the Dispute Resolution mechanism set forth in our Terms of Service.

For further queries or clarifications regarding this Privacy Policy, please contact us at info@krijuna.com / 7600003109.